At LDN RIDERS, we are committed to protecting the privacy of our members and website visitors. This privacy policy explains how we collect, use, and share information when you visit our website or become a member of our club.

Information We Collect

We collect information from you when you sign up to become a member of our club or visit our website. This may include:

• Personal information such as your name, email address, and phone number

• Demographic information such as your age, gender, and location

• Payment information when you make a purchase or pay for membership

• Information about your cycling interests and preferences

• Technical information such as your IP address, browser type, and device type

We may also collect information from you when you interact with our website or social media accounts, such as when you make a comment or post a review.

How We Use Your Information

We use the information we collect from you to provide you with the services and support you request. This may include:

• Communicating with you about your membership, events, and other club activities

• Personalising your experience on our website and suggesting content that may be of interest to you

• Processing payments and maintaining records of your transactions

• Improving our website and services based on your feedback and preferences

We may also use your information to send you promotional emails or newsletters about our club or cycling-related products and services. You can opt out of receiving these emails at any time by clicking the unsubscribe link at the bottom of the email.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who assist us in operating our website and providing our services, such as payment processors and email service providers

• When required by law, such as in response to a subpoena or court order

• With other organisations that have a legitimate interest in the information, such as sponsors or partners of events that you have registered for

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access or disclosure. This includes implementing appropriate technical and organisational measures to secure your information.

Please be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies

We use cookies on our website to enhance your user experience and to analyse site usage. A cookie is a small file that is placed on your computer or device when you visit a website. You can set your browser to block or alert you about these cookies, but some parts of the site may not function properly if you do so.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices.

GDPR

We are committed to protecting the privacy of our users. In accordance with the General Data Protection Regulation (GDPR), we have implemented appropriate technical and organisational measures to ensure the security and confidentiality of your personal data.

We collect and process your personal data only for the purposes for which you have provided it, and we will not use it for any other purpose without your consent. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

You have the right to access, rectify, erase, restrict, object to, and withdraw your consent to the processing of your personal data at any time. You also have the right to data portability, which allows you to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

If you believe that your rights under GDPR have been violated, you have the right to file a complaint with the relevant supervisory authority.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at hello@ldnriders.com.

Last updated: 03.01.23